Car insurance policies are confusing – deliberately some drivers think

Published: 24 November 2009 By MoneyHighStreet Staff Leave a Comment
Updated: 26 November 2009

Around a fifth of drivers think that car insurance policies have been deliberately designed to confuse them, according to Swiftcover.com.

confused by car insurance
18% of drivers questioned in a survey conducted by Swiftcover.com thought that car insurance policies were deliberately confusing.  A further 43% struggle to understand the terms of their policies and feel uncertain about what is covered by their car insurance.

Selecting the best car insurance need not be complex if you use a comparison site such as confused.com.

The research also uncovers some startling facts such as 9% of policy holders think that comprehensive cover means that anyone can drive their car and almost a quarter of those questioned had no idea what voluntary excess means.

To help motorists understand their policies, swiftcover.com has launched the UK’s first interactive online insurance Jargonbuster.

Tina Shortle, marketing director of swiftcover.com, explains: “Some drivers struggle with the terms used in their insurance, but it’s vital that they read and understand their insurance policies so they know exactly what they are covered for.”

“swiftcover.com’s online Jargonbuster makes insurance terms clearer and ensures drivers get the right cover and best value insurance for their needs.”

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