Barclaycard cuts interest rate by up to 5%

Published: 5 February 2009 By MoneyhighStreet Staff 1 Comment

Barclaycard will be reducing the purchase interest rate by between 2.5% and 5% for selected customers.

Barclaycard

Barclaycard has identified some three million customers who in their opinion have a low risk profile.

These customers include those for example that clear their credit card account regularly.

The identified customers will be contacted directly by Barclaycard and be advised of their new interest rate and when it will apply.

In addition Barclaycard has confirmed that no individual will have their purchase interest rate increased for at least the next four months, even if their risk profile changes.

Barclaycard is also looking to help those customers who may be facing financial difficulty.

They have established a helpline for customers to call if they want to talk to an expert to help with their financial problems.

Barclaycard are also sharing information with other credit card lenders to understand such as customers total borrowings.

By doing this it will enable them to understand sooner whether a customer is showing signs of financial difficulty. If so they will be proactive and make contact with them to offer support and advice before they start missing payments.

Chief Executive of Barclaycard, Antony Jenkins, said ‘We recognise that 2009 is going to be a difficult year for many people and we want to do what we can, when we can, to help Barclaycard’s customers.’

For new customers, Barclaycard has cut the headline APR by 2.5% to 12.4% on its Barclaycard Platinum and Barclaycard OnePulse (the combned credit, contactless and Oyster card) products.

  • Comments

    One Response to “Barclaycard cuts interest rate by up to 5%”
    1. Graham Appleby says:

      What is the point of a credit card that doesn’t provide protection from incorrect charges on your account
      and when they are pointed out makes no effort to
      address the problem or investigate the details

      Instead they charge interest on the amount disputed
      and instruct people iin Asia to harrass you with telephone
      calls demanding payment
      The fact that many of these people
      have such a poor comand of English
      that they are unable to understand the problem
      only exacerbates the situation

      However in the UK the staff seem equally incompetent
      should you ever be able to make contact with them

      Which company?

      Barclaycard who else!

    Speak Your Mind

    Tell us what you're thinking...
    and oh, if you want a pic to show with your comment, go get a gravatar!