118800 Mobile phone directory service suspended
13 July 2009 By MoneyhighStreet Staff 3 Comments
Further to our recent news on the 118800 mobile phone directory, a lot of concerns were raised around the need to ‘opt out’ of the service. Interestingly, the 118800 service is now suspended ‘whilst we make improvements’.
Thank you for your many comments on the original 118800 news, largely raising concerns over privacy and difficulty experienced in trying to opt out of the service.
118800 themselves posted a comment which included ‘Just to reassure you that we’ll never actually give out anyone’s personal details. When you search on 118800.co.uk, we’ll send an SMS message to the person you’re looking for, giving them your contact details and it is then up to you if you wish to call them back or not.’
The comment went on ‘There are now developments we want to make to the service for our customers’ but these cannot be done whilst the service is live.
As we write, the 118800 website advises ‘Service suspended whilst we make improvements’.
It adds ‘The 118800 service for mobile phone connections is currently unavailable – from this website and by phone – whilst we undertake major developments to our ‘Beta Service’ to improve the experience of our customers.’
It confirms that ex-directory requests already made are being processed and there’s no need to resend these but advises that further requests will not be taken whilst the service is not operational.
Importantly note the 118800 website request not to call them ‘for anything other than landline directory enquiry requests as you will be charged for the call.’
If we get more info on this we will of course update you accordingly.
This 118 800 mobile farce! What the hell is our government doing to stop this from happening? I am sick and tired of the country and the way that we have become such pussies that we pretty much allow anyone to do what the hell they like! Apart from speeding of course.
Even the utilities companies now treat you with a ‘you have no choice’ attitude, solicitors, utilities, insurance companies, banks, they are all legal criminals in my eyes, they can treat you like dirt yet government policies make it so we HAVE to use them.
I have had enough of this now and I am going to go to stupid extremes to start making life difficult for these people.
Why don’t we as a country start to DEMAND better treatment, I am sick of being pushed around!
There has been such a huge stink about 118800 and i for one don’t get it.
Go to 192.com, thats the yellow pages to you and me and type in your name and town and they will tell all and sundry your name, address, who you’re living with, your neighbors, any company director info on you etc. I’d much rather shut down 192 than 118800. the 118 people only send me a message saying that someone is calling, they don’t actually give out my details. Over at 192 they give enough information to help someone steal your ID…. THEY EVEN LIST YOUR MOTHERS MAIDEN NAME! How many of us use that for a security question!?
I don’t want my mobile number given out, as people are always trying to find out who I am!
Connectivity’s own CEO admitted on the BBC’s Working Lunch 14/7 that this data was made live on the Internet without proper testing. How can the public feel assured that proper security measures have been taken to prevent any hacking into the 118 800 servers, which contain thousands of confidential records from people who don’t want to be on their database?