With a number of fires believed to have been caused by certain faulty Beko frost free fridge freezers, people are being urged to check whether they own one of the faulty models.
Whilst I feel fortunate that we don’t have one of these appliances, judging by the chatter I’ve seen on social networking sites and in particular that I can see via my friends on Facebook this is not surprisingly causing many a lot of angst – and with 500,000 affected appliances across the country it’s a big issue.
It’s selected Beko fridge freezer models that are affected, made between January 2000 and October 2006.
From what I can gather, the problem stems from a faulty defroster timer switch. When water gets into the switch it can lead to an electrical malfunction which then results in plastic parts and highly inflammable insulation inside the appliance catching fire.
According to a Beko spokesperson they have “contacted all retailers who sold these products to seek their help in identifying affected customers from their sales records.
“This has allowed us to mail these customers to make them aware of the issue and to urge them to contact our freephone number to arrange the modification.
“We are working with British Gas and a major electronics retailer to contact owners of these products and carry out a free of charge modification to replace the defrost timer.”
You need to check the model and serial number of your appliance – the serial number is on the rating plat inside the fridge compartment.
A full list of affected fridge freezers can be found on the Trading Standards website, for ease though here is the list:
If you have concerns you can contact Beko on their free phone number on 0800 009 4837 between 8am and 6pm Monday to Friday or on their website, www.beko.co.uk